Refund Policy

At PawVirtue, refunds are issued as store credit (digital gift card).

1. Refund Method

Refunds = non-expiring digital gift card. No cash, bank, or card refunds.
2. Timeline

Store credit issued within 7 business days after inspection of returned item.
3. Not Eligible

● Items outside the 7-day return window

● Items not in returnable condition

● Shipping fees & taxes
4. Gift Cards

Credits do not expire and can be used on any future order.
5. Damaged/Incorrect Items